Privacy Policy for Chowa’s Gallery

Effective Date: October 01, 2024

 

At Chowa’s Gallery, we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website, www.chowasgallery.com.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our website.

 

1. Information We Collect

a. Personal Information

When you visit, register on, or make a purchase from our website, we may collect the following personal information:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment details (processed through secure third-party payment gateways)
  • Other information you voluntarily provide, such as account preferences, and customer service interactions.

b. Non-Personal Information

We also collect non-personal information, including:

  • Browser type and version
  • IP address
  • Time zone
  • Device information
  • Website interaction data, including browsing actions and patterns

We collect this data automatically when you interact with the website through the use of cookies and other tracking technologies.

 

2. How We Use Your Information

Chowa’s Gallery uses the information we collect in the following ways:

  • To fulfill orders: Process transactions, deliver products, and provide order updates.
  • Customer service: Respond to inquiries, provide assistance, and resolve any issues.
  • Marketing and communication: Send promotional offers, newsletters, or updates (you may opt out at any time).
  • Website improvements: Analyze and understand how our customers use the website to improve our services and user experience.
  • Legal compliance: Comply with applicable laws and regulations related to data collection and privacy.

 

3. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers or partners for the following purposes:

  • Payment processing: Payment information is shared with third-party processors to complete transactions securely.
  • Shipping: We share your shipping information with delivery partners to fulfill your orders.
  • Analytics and marketing: Third-party analytics providers help us analyze website traffic and improve marketing efforts (e.g., Google Analytics).

In cases where we need to share data to comply with legal obligations or protect our rights, we may disclose your information to law enforcement agencies or other authorized entities.

 

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These small data files are stored on your device to help us:

  • Remember your login details and preferences.
  • Track website traffic and user behavior.
  • Provide personalized advertising and content.

You can adjust your browser settings to refuse cookies, but doing so may limit some functionality of the website.

Types of cookies we use:

  • Necessary cookies: Essential for the operation of the website.
  • Performance cookies: Help us understand how visitors interact with the site.
  • Targeting/Advertising cookies: Used to deliver relevant advertisements to you.

 

5. Your Rights Regarding Your Data

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction or updates to any inaccurate or incomplete personal data.
  • Deletion: Request that we delete your personal data.
  • Data portability: Receive a copy of your personal data in a structured, commonly used format.
  • Opt-out of marketing: Unsubscribe from our email newsletters or marketing communications by following the “unsubscribe” link in any email we send.

To exercise these rights, please contact us at chowasgallery@gmail.com.

 

6. Data Security

We take data security seriously and have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Chowa’s Gallery. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before engaging with them.

 

8. Children’s Privacy

Chowa’s Gallery does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

 

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the revised effective date. Your continued use of the website after any changes indicates your acceptance of the updated policy.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

  • Email: chowasgallery@gmail.com
  • Phone: 01521458435
  • Whatsapp: 01521458435

Last Updated: October 15, 2024